Root + Renew is built around one core belief: skincare should support your skin, not stress it out. We focus on barrier-first formulas, intentional actives, and products that fit real routines. No gimmicks. No overcomplication. Just effective, well-balanced skincare that works with your skin over time.

Many of our products are designed with sensitive skin in mind, especially our cleansers, hydrators, and moisturizers. That said, everyone’s skin is different. If you are highly reactive or managing a skin condition, we recommend patch testing and introducing new products slowly, especially actives.

Barrier-first means prioritizing hydration, balance, and skin health before pushing aggressive treatments. A strong barrier helps skin tolerate actives better, reduces sensitivity, and supports long-term results. Our routines are designed to protect the barrier while still delivering visible improvements.

We use a blend of organic ingredients and carefully selected actives backed by science. All of our ingredients are 100% natural. While not every ingredient is organic, all formulas are thoughtfully developed to be effective, gentle, and purposeful. We prioritize performance, safety, and skin compatibility over trends.

Yes. All Root + Renew products are vegan and cruelty-free.

Yes. Our products are designed to work together as a system. You can build a simple routine or layer intentionally depending on your skin’s needs. When using actives, we recommend spacing them out across different days rather than layering everything at once.

Each product page includes guidance on who it’s for, how to use it, and where it fits in a routine. If you’re unsure, start with hydration and barrier-supporting products first, then introduce actives slowly. You can also reach out to our team for personalized guidance.

Not at all. Root + Renew is designed to be flexible. You can start with one or two products and build slowly based on your skin’s needs. Consistency matters more than complexity.

Yes. Our formulas are designed to layer easily and play well with other skincare. If you’re using strong actives from multiple brands, we recommend alternating nights to avoid overloading the skin.

Some products contain naturally derived fragrance from essential oils, while others are fragrance-free. We always aim to keep fragrance subtle and skin-considered. If you are fragrance-sensitive, check the ingredient list or reach out to us before purchasing.

Store products in a cool, dry place away from direct sunlight. Certain formulas, like vitamin C serums, may benefit from refrigeration to maintain freshness and stability. Always follow storage guidance listed on individual product pages.

Some benefits, like hydration and comfort, can be felt quickly. Visible changes such as improved tone, texture, or firmness typically appear with consistent use over several weeks. Skincare is cumulative. Consistency matters more than speed.

Yes, we ship to select international destinations. Shipping rates and delivery times are calculated at checkout. Please note that customs duties and taxes may apply depending on your location.

We accept returns on unused, unopened products within the timeframe outlined in our Returns & Refunds policy. For full details, please visit our Returns & Refunds page. If you have any further questions, please reach out to our team.

You can reach us anytime at on our Support team here. We aim to respond within 1–2 business days.